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A seat includes a business number, texting, E911, recording, transcription and unlimited calling in the US and Canada; every account has a dedicated fax number. On 60 months one desk phone is free (any model, one per account) and the others, up to one per seat, are financed on the monthly bill; on 36 months they are financed or bought up front; month to month, buy up front or bring your own. Month to month can be cancelled anytime; a 36 or 60 month term cannot be cancelled early (early termination is the remaining balance of the term). The AI is one choice per account: AI Messenger $39 (Text & WhatsApp, no voice), the AI Receptionist from $69, AI Front Office $99 or the Growth module $149. Billing starts on accepted installation, not at signature.